Search Jobs

European Operations Administration Assistant

London, England
November 30, 2018


Contiki is the legendary worldwide leader in vacations for 18 - 35 year olds. For 50 years we've been taking like-minded travellers around the world offering unforgettable experiences and memories in over 40 countries across five continents.

Have a passion for travel? Like to work with cool and interesting people? Check out the list of positions available with Contiki.

     Visit the Contiki website >


European Operations Administration Assistant

The Brand

When Contiki was born back way back in '62 one guy had a dream: to show young travellers the world and change their lives in doing so. 56 years later and we've perfected the secret formula. One of the most important things we've learnt along the way is to do things with passion or not at all. Most companies provide good service. At Contiki, that's never been enough for us. Instead, we're about going above and beyond, making every second of being young count, changing lives and altering perceptions of the world. We exist to connect young travellers to the time of their lives. That's what we live for and that's what keeps us up at night. Are you ready to become part of the story?

The Role At A Glance

We are looking for a highly motivated individual to join our Operations Administration Department based in our Bromley Office. You will be responsible for providing operational and administrative support to colleagues in the office and Trip Managers on the road.

This role will give the successful candidate the opportunity to learn more about the fantastic brand as well as experience various aspects of the business.

Main Responsibilities

  • Preparing and dispatching Trip Manager documentation.
  • Day to day communication with Trip Managers (via phone, email and in person)
  • Liaising with our external suppliers on any enquiries concerning our groups.
  • Using In-house system for tasks allocated.
  • Liaising with our reservation offices across the globe with queries on itineraries
  • Assist with Stock inventory and stock replenishment
  • Making reservations for flights/trains and accommodation for staff.
  • General administration duties

Candidate Profile

  • Fluency in English, spoken and written; excellent communication skills
  • Ability to multi-task, prioritize workload and work to deadlines
  • Be able to demonstrate keen attention to detail
  • Good team player and willingness to help others when required
  • Understand the need to give first class customer service
  • Pro-active with positive and can do attitude
  • Able to work well under pressure
  • Confident professional telephone manner

The position is full time, starting on the 2nd of January 2019, Monday- Friday 9-5:30pm. The successful applicant must be able to work in the UK and will need to be the holder of one of the following:

  • UK Passport or European Passport
  • Residency Card for the United Kingdom
  • Valid Work Visa for the United Kingdom


What's in it for me?

  • The opportunity to work for a large and highly successful global business who's product genuinely changes people's lives (check out to see what our travellers are saying)
  • The change to work with a variety of talented teams across the business to deliver a world-class l customer experience
  • A competitive salary and range of company benefits

Important Note: Applicants must be legally entitled to accept and perform work within the UK and European Union.